How to safe is it to give my credit card details online?
CV. Java Mebel Indonesia uses a source server and a system from Bank Negara Indonesia (BNI) for all credit and debit card payments and we have never had a reported incident involving credit card fraud using this system. In fact, the risk credit/debit card fraud is now higher when using your card in a garage or restaurant.
How can i place an order?
You can place orders over the internet, by phone (62.291.3317810) or by mail.
How do your prices compare to others?
For the quality of our furniture we believe that our prices cannot be beaten. you will be able to find furniture on the internet and in stores that looks similar to ours, however on close inspection you will appreciate that our quality and finish far surpases most ‘look alikes’.
When will you despatch my order?
This will be confirmed at time of confirmation of order. Our usual lead times are 5-6 weeks, depending on the supplier. we will confirm the lead time to you by email within 24 hours of placing your order, once we have been given the current lead time from manufacturer. we have purposely choosen to do business with manufacturers who carry stocks of their products to ensure that you wait the shortes time possible for your new furntiure.
What is your return policy?
We want you to be completely delighted with any purchase from Indoor furnitures and goods can be returned within 10 days of delivery. For details please see our Purchasing guarantee.
What does FOB price cover?
Our FOB price has covered production and finishing process, packaging, labor cost, local transportation (TRUCKING) from our factory to the port, fumigation, custom fee, documentation (B/L doc., COO, etc). You will pay the rest.
Can you guarantee you have quality products at competitive price?
Yes, that is why we posted our prices on the website. It proves our commitment to high quality products while maintaining competitive price. Shop before you buy because we are confident we have the best prices for high quality goods.
What is the best deal in purchasing?
In order to serve your order better, it would be better if we would have your sale program of 12 months, resived every three months. This will allow us to schedule schedule our production and have better delivery time. Also it is very important that we have your reconfirmation of order 8 weeks prior to the shipping date. Our percent capacity 0f production is about 240 x 40 ‘hq containers per year. therefore it is important for us to have your yearly program.